CloseoutCam Support

Turn before-and-after job photos into a branded PDF report, on your iPhone, with no account and no signal required.

Getting started

How do I create a report?

Tap + to create a job and fill in the customer, address, date and technician. Add Before and After photos from the camera or your library, give each a short caption, then tap Create Report and Share Report. Most jobs take about two minutes.

Do I need an account?

No. CloseoutCam has no account, no sign-in and no server.

Does it work without a signal?

Yes. Creating jobs, importing photos, annotating, generating PDFs and sharing all work offline. The only thing that needs a connection is loading prices and verifying purchases with the App Store.

Photos and reports

How do I reorder photos?

In the job, tap Reorder before photos or Reorder after photos under the relevant section, then drag the rows.

How do I move a photo between Before and After?

Tap the photo, then use the Before/After selector.

How many photos can one report hold?

There is no fixed limit. A forty-photo job produces roughly a twenty-page report and generates in a couple of seconds.

Can I change how many photos appear per page?

Yes, with Pro: Settings › Report layout, then 1, 2 or 4 per page.

Pro, purchases and billing

What is free, and what needs Pro?

Free includes full job creation and editing and three completed PDF exports; free reports carry a small "Created with CloseoutCam" line in the footer. Pro adds unlimited exports, removal of that line, your own branding, all eight trade templates, photo annotations, PDF layout options, and local backup and restore.

Why can't I export another free report?

The free tier includes three successfully shared exports. Dismissing the share sheet without sharing does not use one up. After three, Pro is required to export — your jobs and photos stay saved either way.

How do I restore Pro on a new iPhone?

Open Settings and tap Restore Purchases while signed in with the Apple Account you bought with. Your jobs and photos are not restored this way — use a backup file for those.

How do I manage or cancel a subscription?

Open the iPhone Settings app, tap your name, tap Subscriptions, then CloseoutCam. You can also reach this from Settings › Manage Subscription inside the app. Deleting the app does not cancel a subscription.

How do I get a refund?

Refunds are handled by Apple, not by us. Request one at reportaproblem.apple.com.

Backups and data

Where is my information stored?

Only on your device. Nothing is uploaded anywhere.

How do I back up my jobs?

With Pro: Settings › Create backup, then save the file somewhere you control — Files, iCloud Drive, or email it to yourself. Use Restore from backup to bring it back, either adding to what is already there or replacing everything.

Will I lose my jobs if I delete the app?

Yes. Deleting CloseoutCam deletes its data. Make a backup first.

Permissions

CloseoutCam can't use my camera

Open the iPhone Settings app, tap CloseoutCam, and turn on Camera. You can always add photos from your library instead.

Accessibility

CloseoutCam supports Dynamic Type, Dark Mode and VoiceOver. If something is hard to read or reach, please tell us — include the text size and whether VoiceOver was on.